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CAD
North America
Europe
Asia Pacific
Middle East
Canada
CAD $
United States
USD $
🌐 International
USD $

Why haven’t I received my order even though it’s marked as delivered?

If your package is marked as delivered but hasn’t arrived, here are a few steps to help locate it:

Verify the Shipping Address: Double-check that the address provided during checkout is correct.

Search Nearby: Look around your property, including hidden spots like behind fences or in garages.

Check with Neighbors or Family: The package may have been delivered to a neighbor or received by someone in your household.

Allow Extra Time: Occasionally, packages may be marked as delivered before they actually arrive.

If you’re still unable to locate your package, please contact our support team here, and we’ll work with you to find a solution.

Useful?

Why haven’t I received my order even though it’s marked as delivered?

If your package is marked as delivered but hasn’t arrived, here are a few steps to help locate it:

Verify the Shipping Address: Double-check that the address provided during checkout is correct.

Search Nearby: Look around your property, including hidden spots like behind fences or in garages.

Check with Neighbors or Family: The package may have been delivered to a neighbor or received by someone in your household.

Allow Extra Time: Occasionally, packages may be marked as delivered before they actually arrive.

If you’re still unable to locate your package, please contact our support team here, and we’ll work with you to find a solution.

Useful?

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